Wednesday, 2 December 2009

PIA login page shows intermittent behaviour

After entering the login details on the PeopleSoft PIA page, browser shows blank page and URL keeps on blinking intermittently in the address bar at the bottom
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Below steps are suggested to resolve this issue.
1. Please make sure the system time of the local client machines is correct and synchornized with PeopleSoft Server. In case the time difference is more than session time out set at webserver ,user IE will keep on looping after the login screen.
2. In your browser, check the Internet Options > Connections > Lan Settings and see whether there is any proxy server specified there.
3. Try setting Security Medium-low for local intranet, Low for trusted sites.
4. Add the Authentication Domain into the Exceptions for use of the Proxy.   In IE, >  Connections>  LAN Settings > set the *.AuthDomain to  Proxy  Exceptions.
5. Disable all browser popup blockers.
6. Go to Tools > Internet Options > Advanced and Hit Restore Defaults.
7. Try turning off HTTP 1.1 Settings from the Advanced Tab.

2 comments:

Anonymous said...

I have newly installed PT8.48 on HRMS8.9 on Windows 2003
Have configured Appserver, Prcs server and Webserver.
After that, when I tried to login to PIA by entereing the Login URL in the browser, the Login Page is blank for long time....Please suggest me on this

Prashant Tyagi said...

Please try to access the site till the weblogic console. for eg. http://localhost:8040/console
If it appears, then enter the full URL in the below format
http://localhost:8040/psp/sitename/?cmd=login.
Ideally it should appear, if it doesn't then bounce the webserver after clearing the cache.

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